Warranty Guarantee

At Winner Housing, we take pride in the quality and craftsmanship of our building materials and furniture. We stand behind the products we offer and want to ensure that our customers have confidence in their purchases. This Warranty Information outlines the terms and conditions of our product warranties, providing you with peace of mind when you choose Winner Housing for your building and furnishing needs.

1. Limited Warranty

1.1. Scope of Warranty: Winner Housing offers a limited warranty on select building materials and furniture products. The specific warranty coverage, duration, and terms may vary depending on the product. Please refer to the product's documentation or contact our customer support for detailed warranty information for the specific product you have purchased.

1.2. Warranty Period: The warranty period for our products typically begins on the date of purchase and may vary by product. Please refer to the product documentation for the exact duration of coverage.

2. Warranty Coverage

2.1. Defects in Material and Workmanship: Our warranty covers defects in material and workmanship under normal use and maintenance. This includes, but is not limited to, issues such as structural defects, manufacturing flaws, and product malfunction.

2.2. Exclusions: The warranty does not cover damage or defects resulting from misuse, abuse, neglect, improper installation, unauthorized modifications, natural disasters, accidents, or normal wear and tear. It also does not cover products that have not been used and maintained in accordance with the manufacturer's guidelines.

3. Making a Warranty Claim

3.1. Contact Us: If you believe you have a warranty claim, please contact Winner Housing's customer support within the warranty period. Provide proof of purchase, a description of the issue, and any relevant photographs or documentation.

3.2. Assessment: Our customer support team will assess your claim and, if necessary, arrange for an inspection of the product to determine whether it qualifies for warranty coverage.

3.3. Resolution: If the product is found to be covered by our warranty, we will, at our discretion, repair or replace the product, or provide a refund. The resolution will depend on the nature of the issue and the availability of replacement parts or products.

4. Additional Information

4.1. Transferability: Our warranties are typically non-transferable and apply only to the original purchaser of the product.

4.2. Limitation of Liability: To the fullest extent permitted by applicable law, Winner Housing's liability under this warranty is limited to the repair, replacement, or refund of the product, at our discretion. Winner Housing shall not be liable for any incidental or consequential damages.

4.3. Statutory Rights: This warranty is in addition to any statutory rights that may apply under local laws. Your statutory rights are not affected by this warranty.

5. Contact Us

If you have questions or need to make a warranty claim, please contact Winner Housing's customer support at:

Winner Housing 

Email Address:tommyisthetop@gmail.com/zoeywang883@gmail.com

Phone Number: +86 188 2489 8750

Thank you for choosing Winner Housing. We are committed to providing you with high-quality building materials and furniture, and we are here to assist you with any warranty-related concerns you may have. Your satisfaction is important to us, and we look forward to serving you.